Listen EVERYWHERE Mitigates Latency

NICOLAS
about 2 months agoNovember 29, 2021
02:09:95
Question for you guys... If you guys are using a two-channel server, why does only 1 channel shows on the app? Could you please explain how to create the second channel?
Carrie Keele
about 2 months agoNovember 30, 2021
Hi Nicolas, 

The 2-channel Listen EVERYWHERE server has two audio input modes: 1-channel stereo or 2-channel monoaural. The audio input mode can be switched through a free Listen EVERYWHERE Cloud Services account. You may register for an account here: https://www.listentech.com/listen-everywhere-cloud-services-request/. Alternatively, you can reach out to our Technical Services team at support@listentech.com to make the change. Please provide the Server ID (located on the bottom of the Listen EVERYWHERE server and begins with “AEL6”) and ensure that the Listen EVERYWHERE server is connected to the internet. 

Thanks,

Carrie
Rob Hamelink (G3 Acoustics LLC)
about 1 month agoDecember 15, 2021
Hi Carrie,
has listen made recent improvements in the latency, or this video demonstrates the minimal latency that has always been present in the Listen Everywhere app.
thanks
Cody Hall (Listen Tech)
22 days agoJanuary 5, 2022
Thanks for the question Rob.  Listen has continually made improvements to the performance of Listen Everywhere, including ensuring that customers receive the lowest latency audio no matter what device they are using.  There have been numerous improvements to audio quality and latency over the past few years, and across many devices.  This is one of the reasons we always recommend keeping your mobile apps up to date, as well as the server software.  If you have additional questions around this, please feel free to contact us at 1-800-330-0890 (US and Canada).
Rod
10 days agoJanuary 18, 2022
While the video seems to demonstrate low latency, that is not at all what I observe in my setting, which has a latency of about 1.4 seconds. Is there a video or doc on steps to reduce latency? I'd love to enable our Listen Everywhere server but the latency is currently unacceptable so I need configuration tips to reduce it before rolling it out. Thanks.
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